Learn more about your IT IN A BOX® from these Questions and Answers.

Users Questions

Users

Why is there always one more user listed on the FTP Summary page than the number of users I authorized to access FTP on the Users main page in CoreVista Web?

How can I check to see exactly which permissions a particular user template is configured to have?"

Q. Why is there always one more user listed on the FTP Summary page than the number of users I authorized to access FTP on the Users main page in CoreVista Web?

A. The IT-100 comes with a built-in manager user by default. This user must exist on the IT-100 for you to log in and configure the device for the first time. Since the profile of the built-in manager account cannot be accessed or modified, the manager account is not listed with the other users on the Users main page. However, since the manager account has access to all services on the IT-100, the FTP summary page counts the manager user along with the other users you created and authorized to use FTP.

Q. How can I check to see exactly which permissions a particular user template is configured to have?

A. It is important to know when you create a user from a standard permissions template, which services you are allowing the user to access and which services you are allowing them to administer. The easiest way to do this is to expand the Users folder in the left-hand sidebar menu and click on the User Templates file. Then click Edit next to the template name you want to view. The Edit User Template page appears. Scroll up and down the page to see which permissions are set for this template.