How To Use PCAnywhere to Connect to the IT-100's Network

PCAnywhere is a type of remote control software produced by Symantec that allows you to connect to and manage a computer on another network remotely. You can use PCAnywhere to connect to a computer on the network managed by the IT-100 and control that computer as if you were sitting at its keyboard. The firewall on the IT-100 will not allow PCAnywhere access to the private network by default. You can configure the firewall in medium security to allow PCAnywhere access. The process involves configuring several different areas of Advanced Firewall and Port Forwarding. You must follow the steps in the exact order written in order to successfully allow PCAnywhere access.

NOTE: It is beyond the scope of this tutorial to provide instructions on the operation of Symantic's PCAnywhere software. See the Symantic documentation on this product for assistance.

Here's how you get started.

Create a PCAnywhere Firewall Service

1. Go to CoreVista Web

2. On the left-hand sidebar menu, expand the Firewall folder

3. Expand the Advanced Firewall folder in the menu

4. Click the Services file to open it

• The Defined Services box appears

5. Click ADD in the upper right-hand corner of the box

• The Advanced Firewall Service Definition Creation box appears

6. Type PCAnywhere in the Description field

7. Type 5631 in the first Ports field and type 5632 in the second  Ports field

8. Click the plus sign (+) under Protocol

• Two more Ports fields appear

9. Type 65301 in the first Ports field and type 65301 in the second Ports field

10. Click the plus sign (+) under Protocol

• Another two Ports fields appear

11. Type 22 in the first Ports field and type 22 in the second Ports field

12. Press the Ctrl key and use your cursor to click TCP and UDP in all three available boxes to highlight them

13. Click CREATE at the bottom of the box

• The PCAnywhere Service Definition is created and appears in the Defined Services box.

Create a PCAnywhere Firewall Rule

1. With the Advanced Firewall folder still expanded, click the Rules file

• The Advanced Firewall Ruleset box appears

2. Click the ADD button in the upper right-hand corner of the Advanced Firewall Ruleset box

• The Advanced Firewall Rule Creation box appears

3. In the From drop down menu, select World

4. In the Source Service drop down menu, select All

5. In the To drop down menu, select World

6. In the Destination Service drop down menu, select PCAnywhere

7. In the Result drop down menu, select Accept

8. Click CREATE at the bottom of the box

• The new rule is added to the Advanced Firewall Ruleset box

Apply the New Firewall

1. Click directly on the Advanced Firewall folder in the menu

• The Advanced Firewall main page appears

2. In the Apply New Firewall box, click the APPLY button

• A test will be run and the page will refresh to the Confirm Firewall page in about 15 seconds

• The Confirm Firewall box appears

3. Click the COMMIT button

• The new firewall changes are now applied

Forward PCAnywhere Ports

1. Click the Port Forwarding folder in the left-hand sidebar menu

• The Port Forwarding Global Settings page appears

2. In the WAN -> LAN Forwarding box, click ADD

• The WAN --> LAN port forwarding creation box appears

3. In the WAN Start Port field, type 5631

4. In the WAN End Port field, type 5632

5. In the LAN Side IP Address field, type the IP Address of the machine you want to access remotely

6. In the LAN Start Port field, type 5631

7. Click ADD

• Repeat steps 2 through 7 twice, adding port number 65301 the first time and port number 22 the second time. You will now be able to use PCAnywhere on the remote computer to connect to the computer you want to control on the LAN behind the IT-100