Customer Support

We take customer support as seriously as you do by delivering responsive telephone and e-mail support.

When requesting support or our Full User Guide for the IT-100, please have your product name & serial number ready.

Choose a topic to the left to view more specific FAQs.

Top Frequently Asked Questions

General Questions

    Is there a complete user guide available?
    Can I install software onto the IT-100, like an accounting package or shipping program?
    There is a parallel port in the back, is it functional?
    How do I find out what the IP Address or the Manager password of the IT-100 if I have forgotten them?
    Do you have shell access setup for the IT-100?
    How do I set or change the Time/Date on the IT-100?
    How many users can the IT-100 support?